Privacy Policy for Simplex Services Applications
Last Updated: September 9, 2026
This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of information when you use our services. It also describes your privacy rights and how applicable laws protect you.
Simplex Services does not store or retain any personal data on our domains or servers. By using our services, you agree to the processing of information in accordance with this Privacy Policy.
This Privacy Policy applies to the following applications:
- Simplex AppLock (Android App)
- Simplex Car Mate (Android App)
- Simplex Mail (Android and Windows Apps)
- Simplex Diagnostics (Android and Windows Apps)
- Simplex Stima (Android and Web Apps)
- Simplex Dictionary (Android App)
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined in this section. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Company
Refers to Simplex Services, located at:
12955 Biscayne Blvd #200-324
Miami, Florida 33181
United States
The terms “Company,” “We,” “Us,” and “Our” refer to Simplex Services.
Application
Refers to the software applications provided by the Company, including:
- Simplex AppLock
- Simplex Car Mate
- Simplex Mail
- Simplex Diagnostics
- Simplex Stima
- Simplex Dictionary
Personal Data
Any information relating to an identified or identifiable individual.
Service
Refers to any of the Applications provided by the Company.
You
Refers to the individual accessing or using the Service.
Collecting and Using Your Personal Data
Zero-Server-Storage Policy
Unlike many traditional applications, Simplex Services does not collect, store, or transmit your Personal Data to our own servers.
Our applications are designed using a Local-First approach, meaning that your information, such as trip logs, vehicle details, diagnostic results, messages, and other data, remains on your device.
Types of Data Processed
1. Local Data
Information entered into the application, such as:
- Vehicle details in Simplex Car Mate
- Diagnostic results in Simplex Diagnostics
- User-generated content and app settings
This information is stored only within the application’s private database on your device.
2. Location Data (Sensitive Information)
Simplex Car Mate requires access to location data to provide core functionality. This information is processed locally on your device and is never transmitted to our servers.
Trip Logging
The application accesses precise location data (latitude and longitude) at the beginning and end of a driving session to:
- Create trip logs
- Calculate travel distances
Driving Detection (Background Access)
The application may collect location data while running in the background, including when the app is closed or not actively in use, to:
- Monitor speed and movement patterns
- Automatically detect driving activity
- Enable Driving Mode
- Support automatic reply features
Real-Time Dashboard
Location data is used to calculate and display your current speed while the application is active.
3. Physical Activity Data
The application may access Activity Recognition services available on your device to detect:
- Vehicle movement
- Walking
- Running
This information is used together with location data to automatically start or stop Driving Mode.
4. Usage Data
Usage data may be processed locally by the application or by your operating system to maintain app functionality and stability.
Examples include:
- Device IP address
- Browser type
- System diagnostics
- Crash reports
We do not aggregate this information to identify you.
Retention and Deletion of Your Personal Data
Retention Period
On Our Servers
We retain zero (0) personal data on our servers.
On Your Device
Your information remains on your device until:
- You delete it manually; or
- The application is uninstalled.
How to Delete Your Data
Because your information is not stored on our servers, only you can delete it.
Uninstalling the App
Removing the application from your device permanently deletes all locally stored application data, databases, and settings.
Clearing App Data (Android)
You can erase application data by navigating to:
Settings → Apps → [App Name] → Storage → Clear Data
In-App Deletion
Where available, use the application’s Delete, Reset, or similar functions to remove specific records.
Sharing Your Personal Information
Because we do not collect or store your personal information, we do not sell, trade, rent, or share it with third parties.
Information may only be handled by third parties in the following limited circumstances:
Service Providers
We may rely on third-party platforms and services, such as the Google Play Store, to process subscriptions and payments.
These providers handle your payment information directly. Simplex Services does not receive or store your payment details.
Legal Requirements
We can only disclose information that we possess. Since we do not store user data on our servers, we generally have no user information available to provide in response to legal requests.
Security of Your Personal Data
Protecting your information is important to us.
Because your data remains stored locally on your device, its security depends largely on your device’s security features, such as:
- Device passcodes
- Biometric authentication
- Operating system security updates
We recommend keeping your device updated and enabling all available security protections.
Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personally identifiable information from children. If you believe a child has entered information into one of our applications, please note that the information is likely stored only on the device being used.
In most cases, such information can be removed by deleting the relevant data or uninstalling the application.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page, and the “Last Updated” date at the top of this Privacy Policy will be revised accordingly.
We encourage you to review this Privacy Policy from time to time to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or would like to submit a complaint, please contact us:
Simplex Services
12955 Biscayne Blvd #200-324
Miami, Florida 33181
United States