Privacy Policy – Simplex Services
Privacy Policy for Simplex Services LLC (www.simplexserv.com)
Welcome to Simplex Services LLC! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, www.simplexserv.com (the “Site”).
Personal Information We Collect
When you visit our Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with our Site. We call this “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at All About Cookies.
- Log Files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment information (such as credit card numbers and other electronic payment methods like PayPal), email address, and phone number. We refer to this as “Order Information.”
When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information we collect to:
- Fulfill Orders: Process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
- Communicate: Reach out to you regarding your orders or inquiries.
- Screen for Risk and Fraud: Monitor orders for potential risks or fraudulent activities.
- Personalize Offers: Provide you with information or advertising related to our products or services, in line with your preferences.
We use the Device Information we collect to:
- Screen for Risk and Fraud: Specifically, we use your IP address to identify potential risks.
- Improve and Optimize Our Site: Generate analytics about how our customers browse and interact with the Site, and assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.
Behavioral Advertising
As mentioned earlier, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page.
You can opt out of targeted advertising through the following links:
- Bing
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information provided below.
Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@simplexserv.com or by mail at:
Simplex Services LLC – 14261 SW 120th Street #108-518, Miami, FL, 33186, United States